Last updated: October 2025
At Tripomint, we understand that travel plans can change. Our goal is to make cancellations and refunds as transparent and fair as possible.
1. Cancellation Requests
- All cancellations must be made by contacting our support team at support@tripomint.com or calling +91 9958224843.
- Cancellation charges will depend on the service provider’s rules (airlines, hotels, or transfer partners) and how many days before travel the request is made.
2. Refund Timeline
- Refunds are typically processed within 7–15 working days after receiving confirmation from the service provider.
- The amount will be credited to the same account used for payment.
- Please note: Bank or payment gateway delays may extend this period slightly.
3. Flight Bookings
- Airline cancellation policies apply directly. Some discounted or promotional fares may be non-refundable.
- Partial refunds may be available if cancelled within the allowed time frame before departure.
4. Hotel Bookings
- Each hotel has its own cancellation window (usually 24–72 hours before check-in).
- Late cancellations or “no-shows” may result in full charge as per hotel policy.
5. Holiday Packages
- Packages combining flights, hotels, and transfers are subject to individual supplier policies.
- Partial refunds may be offered if cancellations occur more than 7 days before the start date.
6. Cab / Airport Transfers
- Free cancellation up to 24 hours before pickup.
- Less than 24 hours notice may incur full charges.
7. No-Show Policy
If you fail to show up for your booking (flight, hotel, or transfer) without prior notice, no refund will be issued.
8. Force Majeure Events
In case of natural disasters, political unrest, or government restrictions, refunds or rescheduling will follow the policies of our service partners.
9. Contact for Refunds & Cancellations
📧 support@tripomint.com
📞 +91 9958224843
